UI Design

Tesco One Account

New form design system to replace the dated login, sign up and registration forms along with a new customer account dashboard.

The sole purpose of this project was to create a common responsive UI for all customers using Tesco Groceries, Tesco Direct and Tesco Clubcard websites, allowing customers to register, sign in and access their account dashboard.

Previously to change or add new details to their accounts, customers needed to sign in to multiple websites. Working in weekly agile sprints in a cross functional team, we successfully delivered; Registration, Sign in, My account dashboard, Change password, Order a new Clubcard and Address book.

Before and after shots of Tesco Account Overview

One of the biggest challenges with this project was the amount of other teams/services that were in involved in making this project work. This unfortunately meant a lot of what we were trying to achieve would be blocked, as a number of things needed to be “unlocked” before our engineers could implement changes, whether this meant legacy data removed, or new code added to allow us to progress.

Fortunately for me there was so much work on the UI side I was able to push forward and get a lot of the work done up front by working closely with my fellow UX designer we were able to get a lot of the design work completed.

Before and after shots of customer Address Book
Project Info:

Role: Senior UI Designer

Company: Tesco

Date: July 2016 - February 2018

Website: https://goo.gl/JNa9D4

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